Support for School-Issued Laptops
Accessing Laptop and Technical Support
Parents/Guardians needing technical assistance with logging into an FCPS account can submit a request through this website.
Students who need technical assistance can contact a teacher who can put in a ticket for you. Our Technology staff will reach out to assist and, if necessary, schedule an appointment.
Please provide the following information to your teacher:
• Student first and last name and ID
• Student G-Suite email address or personal email (if gmail isn't working)
• Parent's contact cell and/or email
• Description of problem
• Barcode of student computer